Overflow Service Improves Business
Busy phones mean business is booming…but they can also mean that calls are getting clogged up and that someone else needs to step in to manage the overflow.
Too many calls leads to unhappy callers. When everyone seems to be calling at once, it’s hard if not possible to answer and respond to everyone at once. Lines may go unanswered, questions not addressed and callers not attended to. Of course, no caller wants to go without attention, and none of that call backup is good for your business on a customer service level.
That’s where an answering service can help you out. We can help you avoid having to get in a jammed-up situation by taking over your overflow calls and lines whenever they need some extra help. Whether you’ve recently offered a new promotion, you’re advertising more, it’s a peak time of day or it’s your busiest time of year, we can help our with a professional answering team whose professionalism, efficiency and friendliness are second-to-none in the industry.
So much more cost-effective than hiring new personnel. It doesn’t make much sense to hire people to answer the phones just for those busy periods, and adding multiple phone lines is an extra expense better avoided, as well. Instead, consider an overflow answering service, which is an excellent way to guarantee that you will never miss a call again.
Here’s how an overflow answering service works:
- Someone calls in when your existing lines are already in use.
- The call automatically turns over to our answering service system.
- Your caller is routed to our system and our professional agent or virtual receptionist.
- We take it from there and serve your callers and calls as if they are the most important in the world.
Manage your call overflow with customized answering services. We can start answering your phones today! Call us toll-free at XXX-XXX-XXXX or contact us by email for an immediate response from a member of our dedicated team.
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