Why You Should Choose Us
When you choose Ding-a-Ling Answering Service, you are making a choice to work with the best company in the industry. We are completely up to date with all of the latest techniques and technologies available that are needed to offer our clients the most complete range of service. As the industry has evolved, so have we.
Ding-a-Ling is Always There for You
As a business owner, you want to be able to offer your services to the public around the clock. If you could capture every caller, you would have the ultimate potential to offer the best services to your customers or patients. The only problem with this is, it is extremely expensive to stay open all the time, and to keep your phone lines open every hour of the day. Having a fully staffed company around the clock will cost thousands of dollars every week.
Pick Your Number
As a client of Ding-a-Ling Answering Service, we offer you different types of numbers so you can pick what works best for you. Local numbers are available for those who need want to reach callers in other states. Or, you can choose to use a toll-free 800 number for your business. Many of our clients choose both or multiple numbers. By doing tis you can use the numbers to gauge how effective an advertising campaign is. List a different line in each ad, and when more callers dial a certain number, you know which ad deserves more exposure.
American Made Service
For years the popular way to outsource calls was to send them overseas. That practice has not proven to be at all successful. Callers get irritated when they realize they are speaking with someone out of country because they feel as though the person they are talking to is not able to relate to their concerns, and they are right. People answering calls in other countries work from a strict script and often times do not know how to handle a caller when they have questions. Often times, they just end up telling the caller to call another number or transfer them repeatedly. That is no way to maintain happy customers!
Best Trained Providers in the Industry
When your callers reach a Ding-a-Ling Answering Service operator, they will encounter the best trained associate in the industry. All of our staff members are well trained before they are ever allowed to pick up calls. We routinely conduct quality inspections and monitoring to make sure everyone is putting their training to good use.
We will make every effort to ensure success through our services. Here at Ding-a-Ling, we genuinely want your business and will do what it takes to earn it, and keep it.