Toll Free Number
The toll free number services are a very important part of our operations. It is one of the services that have promoted the most growth for both us and our clients. It enables clients to reach people from all over the nation, without having a headquarters in that state.
Toll-free numbers are those numbers that begin with either 800, 888, 877, 866, or 855. These 800 area codes allow a caller to reach a person or company free of charge to them. They are very commonly used in business and have a proven success as they are more convenient for callers.
More People Answer 800 Numbers
It has happened to all of us, we are at home and see a number flash across the caller i.d. that we do not recognize; so, what do we do? Ignore it of course. We wonder why someone would be calling us from another state and just assume they have the wrong number. Most of the time, we never even consider that an out of state area code phone number could actually be someone calling about business.
Say you had a lead generated from your website, or other type of inquiry; the person does want to know more about your services and is expecting your call. If you call from a local number, but they are in another state, they probably will not pick up and you have lost the potential to earn their business. They may even assume that you are a collection agent or unsolicited telemarketer.
Another assumption they may make is that your company is not trustworthy since there is not a physical location they can visit within their area. When you call your customers from an 800 number, your business will instantly appear more professional.
When a Caller is Trying to Reach You
Using an 800 number enables you to advertise in different areas without having to have a local number for each area code. This is great for a variety of reasons; first being, the caller will not have to pay long distance charges to reach you. Most people are not going to call a business if they have to pay to dial a number. The second most attractive benefit toll free numbers offer someone is that when you advertise you can use the number without appearing to be out of state.
Toll free numbers also look a lot more professional. You can use one number and use it in marketing and advertising in all of the regions you wish to gain exposure in. Multiple numbers can even be used for any reason. Use a different number for your different ads to track the effectiveness of ads; when someone calls one number more frequently you will know which ads are making an impact.