Competitive Pricing by Ding-a-Ling
It is very important for business owners, and anyone, to get the most out of their money. Ding-a-Ling Answering Service is able to provide our clients with the best value in the industry. We have unique ways to save you money on the services you need.
Save on Staff
The first and most obvious money savings is on staffing. In order to run a company properly you must have the proper staff to keep it open. Staffing for extended hours can be very costly and even more expensive if you want to remain open 24 hours a day, 7 days a week; it will cost a tremendous amount of money to pay to have an employee on at each shift.
We can take over for you and answer calls full-time, or just pick up the after hours calls. Another option is, we can have your after hours calls forwarded to your phone or to your business voicemail. Other options are available such as automated answering.
We Pass Our Savings to Our Clients
Ding-a-Ling Answering has many different techniques that save the company money. We are then able to pass the savings along to our customers and offer lowered pricing on excellent services.
One of our biggest money saving “tricks” is keeping our employees happy. Believe it or not, this is one of the easiest and best ways to save money as a business. Hiring new employees and retraining constantly is very expensive. We have one of the highest staff retention rates in the industry.
By saving money in this staffing and training department, we will not need to charge our clients as much to cover the expense of having a high turnover rate. Our senior employees are also valuable resources to the company as they offer their expertise to the new hires.
Believe it or not, having excellent customer service actually saves you money. That is why we pride ourselves on the untouchable level of customer service we offer each and every caller. When a caller is not handled correctly, it is likely that they will not be calling back. They usually end up taking their business elsewhere after a few bad experiences and not only do you lose their loyalty, they probably will not be talking very highly of you to their contacts.
One bad customer service experience can cost you thousands of new customers over time. Even if your product and services are superior to others, you need the right representation to help promote a positive image for your company. Ding-a-Ling Answering Service will handle every caller in a friendly and helpful way, so they will want to call on your company when they need your services and products.